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Returns & Exchanges

The Bernardo 1946 Online Shop wishes to provide you with an excellent purchasing experience and full satisfaction with the quality of our shoes . We now offer free returns!


If for any reason you are not satisfied with your footwear, you may:


           RETURN within 30 days of purchase for a full refund


           EXCHANGE your shoes for a new size/color/item within 30 days


           RECEIVE E-SHOP CREDIT for your return within 45 days


Free returns are only provided if processed through this page. Returned merchandise must be unworn. We reserve the right to reject returns. We cannot accept C.O.D. packages. If you use a method for your return which is not designated by, you are responsible for all return fees, which are non-refundable. If alternate carriers are used, lost shipments are not the responsibility of


Items marked "FINAL SALE" cannot be returned for a refund. The item(s) may be returned for an e-shop credit within 30 days.


Items marked down to a price ending in .99 are eligible for a full refund within 30 days.


If you wish to proceed with a return, please start by looking up your order and submitting your return request below, including your reason for return.


Once your request is approved, Bernardo Customer Service ( will email you your pre-paid UPS return label with further instructions to return the merchandise. Find your closest UPS drop off HERE


If you have any problems logging in below, please email your return request (with name / order # / product you would like to return / reason for return) to

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