Pricing and Billing

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What forms of payment do you accept?
 
You may pay using a PayPal account, or by credit card. We accept Visa, Mastercard, American Express, Discover, Diners Club, and JBC.

 

Will I be charged sales tax?

 
You only have to pay sales tax if you are located in the same state as our warehouse.


I have a question on my charges.
 
Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have questions or concerns, please contact customer service for further assistance.


I need a copy of my receipt/invoice.
 
Click the "My Account" link at the top right hand side of our site to print invoices.


When will my credit appear on my account?
 
Credits usually take 7-10 business days from the time we receive your item(s).


When will my credit card be charged?
 
Your credit card will be charged within 24 hours prior to shipment of your item(s).